Your server without a Dedicated Server Admin to manage and monitor services on your dedicated server is like a ship without a captain! All online web servers should be constantly monitored and managed by a dedicated server manager to ensure your servers run smoothly and without any downtime.

We provide the dedicated server admin and dedicated server management services to our clients on the Windows and Linux platforms which gives our clients an advantage of outsourcing their online managed dedicated server needs while retaining the flexibility to perform custom server configuration and installation of third party applications from their end.

Our Dedicated Server Management Services are offered for only Rs. 7500 per month (USD 150) and following are the primary areas of services which we provide to our clients who opt for this service.

  Dedicated Server Admin Tasks For Linux & Windows Servers

Dedicated Server Security and Application Updates

Installed after requirement analysis and feasibility study with the production environment. Updated packages are tested in the test environments before deploying in the production servers.

 

Checking of HDD space

Monitoring the HDD space on the each server is being done daily – Available space will be recorded and pro –active step will be taken for any issues related to HDD

 

Checking for abnormal activities on the managed dedicated servers

This service includes monitoring the partitions, unwanted services, and unwanted folders being created by the SMTP or FTP services

 

Weekly Report to the customer from the dedicated server manager

Customer will receive the Weekly report on the performance of the servers.

 

Monitoring of Websites on the dedicated server

Web site will be monitored and site down will be notified through an alert. Site uptime report will be given to the customer through an online interface.

 

DNS support on the managed dedicated server

Systems team will configure the required name servers for your domains to enable the site is accessible across the Internet.

 

Dedicated Load Balancer management

 

Firewall Management

 

Restrict dedicated server access to the pubic interface

We block access to the public interface from the outer world and allow access to our dedicated server clients to log in using a secure VPN tunnel.

 

 Windows Dedicated Server Admin

• Managed Dedicated Server Monitoring

  Monitoring and event logs of the each server: System/application/Security event logs will be captured and monitored for Windows abnormal activities

• Windows updates by the dedicated server manager
  

  Each server should be installed with the Daily windows updates provided by Microsoft. Systems team will identify the necessary update for the server and pre-test on test environment (i.e. Staging Environment at the production setup) before installing the same on production servers.

• IIS settings Management and Backups
  

  Regular backup of the XML file of IIS settings, monitoring for unwanted settings done on IIS

• Watching of Log file Generation

  Application and IIS log file Generation is done on the servers, this will be used to track the Application health and IIS Activities.

• Connection monitoring on the dedicated server

  Concurrent connections on the IIS – web servers will be monitored on regular intervals. This will be useful to track the user connection track on the servers.

• SQL connections

  Monitoring the SQL server connections – this will be monitored under the General Statistics of SQL performance parameters.
  Alert mechanism will be enabled and will get alert once it reaches the Threshold value.

• SQL Server monitoring of connections

  SQL is the heart of most dynamic websites built on the .net platform, so this is monitored with its CPU, memory, connections on the DB Server

• Backup of SQL and Website content

  Backup of WWW files and SQL will be automated on daily/weekly basis on a separate Backup server / large storage device so that Production servers are not impacted..

• SMTP /FTP Support

  Systems team will configure the SMTP and FTP services on the server and monitor the same.

 Linux Dedicated Server Management

• Managed Dedicated Server Log Monitoring

  Monitoring website and mail server logs periodically to identify unwanted activities or errors.

• Checking for abnormal activities on the dedicated servers

  We monitor the partitions, unwanted services, and unwanted folders being created by the SMTP or FTP services.

• Dedicated Web server Settings Backup

  Backup of the webserver configurations periodically.

• Archiving Log files on the managed Dedicated Servers

  Has been set on daily basis, for the last three four days.

• Connection monitoring on the Dedicated Web Servers

  Checking the necessary open ports e.g. 21/22/25/80/110 and terminating unwanted ports. Prevention to block attack on known ports and banning the IP from further activity.

• MySQL monitoring on the managed dedicated servers
  

  Monitoring the MySql server logs and tracking slow query processing so that we can alert our customers for tuning their queries for better database server performance.

• Backup of MySQL database and Websites files

  Backup of full server data (MySQL database and Websites files) will be automated on daily basis on a separate Backup server. We take the database backup separately on weekly basis.

• DNS support

  Configuring and maintaining the DNS server for live websites.

• Root Kit, Malware detection and prevention

  We regularly scan our server for root kit or malware infection and prevent any such activity to occur in the server.

• Hosting management control panel installation, upgrades and troubleshooting

  We provide PLESK as the hosting management control panel and provide support for installation, upgradation and maintenance tasks.