Get The Diadem Advantage

  • All New Hosting Plans

    All New Hosting Plans

    All new Hosting Plans with enhanced disk space, new features and a lower pricing to help grow your business.
  • SQL 2005 Support

    SQL 2005 Support

    Get the advantage of SQL 2005 DB for your business with our Windows hosting plans
  • Antispam/AV Support

    Antispam/AV Support

    Enhanced Antispam and AV protection for your email IDs which block upto 95% of junk email
  • 100 MB/ Mailbox

    100 MB/Mailbox

    Get upto 100 MB server space per mailbox for no additional charges. View our hosting comparison pages in Linux and Windows for more details.
FAQs
web hosting questions picture

ImageWhere are your servers located?
Our servers are located at Internap’s IDC in Boston, USA. Internap Network Services Corporation, (www.internap.com) is the leading provider of fast, reliable and centrally managed Internet connectivity services targeted at businesses seeking to maximize the performance of mission-critical Internet-based applications. Major e-commerce companies and networks served by Internap include Datek Online, Infospace, ITXC, Earthlink, The NASDAQ, and many others


ImageHow secure is my website on your servers?
Our servers are monitored 24x7 for any unusual activity and immediate steps are taken to overcome any outside threat on our servers. We also have port monitoring and intrusion detection software installed on our servers which play a proactive role in throttling unauthorized access. Besides the above, all software installed on our servers is a legal copy which is patched and updated as soon as any update is available. We also take weekly backups of all relevant data on our servers and copy them on our tape drives and swap the data between our servers for additional redundancy.


ImageWhat is the connectivity and uptime of your servers?
Our servers are connected on a 155 mbps (OC-3) connectivity to the Internet with additional redundancy provided by our ISP. We are currently using a fraction of the available bandwidth which ensures very high availability of our servers and quick response. We have been able to maintain an uptime of over 99.6% for the past two years of our operations.


ImageWhat would the level of technical support will be provided to us?
We provide UNLIMITED web hosting support to our customers. All support requests are attended within a couple of hours and definitely within the same day. We also have proficient programmers and developers who can help you in your web development requirements as well.


ImageWhat are the domain extensions which can be booked through you?
We are currently registering all International TLD's (.com/net/org/biz/info, etc.). We also register India specific extensions (.co.in, .in, etc.) and some other country specific extensions. You can view the complete list at www.diadem-tech.com/domain/.